Our return policy lasts 30 days beginning only when our package is delivered to your address.
We will accept any returns for all undamaged items within 30 days to guarantee customer expectations and ensure satisfaction of your purchases.
We're confident our premium curated products selection will meet or exceed your expectations but if you want to make a return - please contact our support team at firstname.lastname@example.org and we will respond within 24 hours to assist with the process.
Primarily we ship out from fulfillment centers in the United States, Eastern Asia and Western Europe. If the item you've purchased is out of inventory in your nearest location, we'll send it directly from our production lines at the same delivery times as stated in our shipping section.
We offer immediate order cancellations up to a limit of 1 hour after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.
If you are not happy with your purchase and wish to return an item, please contact us within 30 days of receiving your order. Please provide your order as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved.